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Privacy policy

This policy explains what information SoloFans handles, why it is needed, and what happens when you delete your Account.

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Information SoloFans handles

SoloFans handles the information needed to run the features you use:

  • Account information. Your Username and any earlier Usernames, email address, password, verification status, Invitations, and Blocks. SoloFans stores a protected version of your password, not the password itself.
  • Profile and Post information. Your Display Name, bio, avatar, banner, Post captions, Comments, Teasers, image descriptions, audience choices, and uploaded images. SoloFans prepares uploaded images for display and removes information embedded by your device.
  • Activity. Follows, free Subscriptions, Likes, Blocks, and the dates associated with those actions. In-app notifications record the event, its participants, and whether you have read it, without copying Post or Comment text.
  • Sign-in information. The information needed to keep you signed in and let you end active sessions.
  • Administration records. Actions taken by an Administrator, when they happened, and the Accounts or content involved.

The registration paperwork questions are a joke shown in your browser. Answers and image previews from those questions stay in the current tab and are not sent to SoloFans.

How the information is used

SoloFans uses this information to:

  • create Accounts and let people sign in;
  • send email-verification and password-reset messages;
  • publish Profiles and Posts to their selected audiences;
  • provide Follows, free Subscriptions, Likes, Comments, Invitations, and private in-app notifications;
  • keep restricted Posts private; and
  • apply suspensions and moderation decisions.

SoloFans does not use personal information for advertising, analytics, profiling, or automated decision-making.

What other people can see

A public Profile can show its Username, Display Name, bio, avatar, banner, published Posts, Post dates, Like and Comment counts, follower count, and content made available to the visitor's audience level. Every Account has a Profile with Public, Members-only, or Hidden visibility. New Profiles become Public after email verification. Hidden Profiles are visible only to their owner. Public Profiles appear in creator discovery after their first Published Post.

Comments are visible only to signed-in Accounts that can access the Post. A Comment shows your current Username, its date and text, an edited marker after changes, and your avatar when your Profile is visible. Blocked Accounts cannot see each other's Comments.

SoloFans does not publicly expose email addresses, password data, private session data, subscriber counts, lists of whom an Account Follows or Subscribes to, Blocks, or the identity of the Account that redeemed an Invitation. Restricted Posts do not reveal their images or alternative text to visitors who lack access.

Service providers

  • Cloudflare stores the images uploaded to SoloFans.
  • Resend delivers Account emails, such as verification messages.

These providers receive only the information needed to do that work. SoloFans does not sell personal information or share it for targeted advertising.

Retention and deletion

Account information remains while the Account exists. After a Username change, the earlier Username stays reserved for your Account for 30 days and remains linked to it until the Account is deleted. Sign-in sessions expire after 30 days without activity. Password-reset links expire after one hour. Email-verification and email-change links expire after 24 hours, and Invitations expire after seven days. Periodic cleanup erases requested addresses from expired email changes. Some expired records remain so SoloFans can enforce limits and keep an accurate Invitation history. After an email address change, the previous address stays in a delivery queue until its security notice is sent or the Account is deleted.

Deleting your Account removes its sign-in information, Profile, Posts, images, Comments, Follows, Subscriptions, and Likes. Unused Invitations stop working. Invitation history remains but is no longer linked to the deleted Account.

Comments remain through changes to a Post's audience or visibility. You may edit or delete your own Comments while you can access the Post. Edits keep no previous text. Deleting the Post or the author's Account deletes its Comments. Administrators may permanently delete a Comment; the Audit Trail keeps its author, Post, and reason, without the Comment text.

In-app notifications expire after 90 days, including unread entries. Deleted Accounts and targets remove their associated notifications. Temporarily unavailable entries stay hidden and return with their previous read state if access returns before expiry. Notifications send no email.

If the SoloFans deployment settings have named your Username to receive administrator authority, deleting your Account keeps a security record of that Username, an internal Account identifier, and when the two were linked. The record stops anyone who later registers the Username from inheriting administrator authority.

SoloFans keeps a permanent history of actions taken by Administrators. This history may retain a Username and details about an action after the affected Account or content is deleted. Backups may also contain deleted information for a while. SoloFans does not yet have a fixed backup deletion schedule.

Your choices

You can change your Username, email address, and password, end individual or all sessions, control your Profile and Post audiences, and permanently delete your Account from Settings. You can also ask for access to or correction or deletion of personal information by contacting Support. SoloFans may need to verify that the request belongs to you.

Security

SoloFans protects passwords, sign-in sessions, and uploaded images, and checks access before showing restricted Posts. No internet service can guarantee absolute security. Keep your password private and end other sessions from Settings if you think someone else has accessed your Account.

Changes to this policy

When this policy changes, SoloFans will publish the revised version at this URL and update the date at the top of the page.

Contact

For privacy questions or requests, contact SoloFans Support.

support@solofans.kristofers.xyz

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